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Carlsquare advised Telio Group, a portfolio company of Charterhouse Capital Partners on the acquisition of North American competitor Synergy Technology Solutions

Founded in 1998, the Hamburg-based Telio Group is a leading provider of technology solutions for correctional facilities. The international company is celebrating its 25th anniversary this year and has been growing continuously since its foundation, most recently in 2022 with its entry into the Finnish market. Currently, more than 650 correctional facilities use Telio’s communications services.

The acquisition of Synergy Technology Solutions opens doors for Telio into the North American correctional market, which includes nearly 2,000 correctional facilities with telephony and digital solutions. Telio Group equips correctional facilities in 25 countries on five continents with customized phone and media services.

Synergy Inmate Phone Solutions, Inc. and Synergy Telecom Service Company, Inc. are providers of correctional telecommunications solutions in Canada and the United States, headquartered in San Antonio, Texas, USA. The telephony and digital services expert has been dedicated to prisoner resocialization since 2007, making it a meaningful addition to Telio Group. Synergy Technology Solutions operates in twelve Canadian provinces and territories and three US states.

We are pleased to join forces with Telio Group. Together, we will work towards a positive development in the correctional market and the sustainable reintegration of inmates into our society.” – Charles Slaughter, CEO Synergy

I am very glad that we are taking this important step across the Atlantic in our anniversary year. The Telio philosophy is massively advancing the culture change already launched in the US. The ultimate goal of any prison, and also of our product portfolio, is to prepare inmates for a new life free of crime and to help them stay in touch with their families while incarcerated.” – Oliver Drews, CEO Telio Group

The transaction marks the ninth collaboration with Telio. Most recently, Carlsquare advised Charterhouse Capital Partners on its investment in Telio as well as Telio`s acquisition of Gerdes Communications.

Carlsquare acted as the exclusive financial advisor for Telio Group.

Telio Management GmbH