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Equity research Teneo AI, Q4 2024: Teneo continues to deliver above expectations

25 Feb 2025

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Teneo AI delivered according to the preliminary figures which were above our expectations. Net sales landed on SEK 26.5m, and SaaS API calls growth was 294%.

Teneo is reaching several important milestones

In Q4 2024, net sales reached SEK 26.5m, growing 68% YoY and landing above our estimate of SEK 23.9m. Recurring revenue amounted to 99% of the net sales. Growth was primarily attributable to increased volumes, as the average annualised API call volume grew 105% YoY, with an NRR of 135%. The gross margin reached 80% (77%), marginally above our estimate of 79%. Adj. EBITDA came in better than expected at SEK -1.7m (-5.8), as compared to our estimate of SEK -5.0m. Performance was above consensus, and milestones were reached, including ARR above SEK 100m and annualised API calls of 1 billion.

New partnerships will lead to continued growth in key markets

Teneo entered into new partnerships with four organisations: BSL Business Systems Ltd. (UK): a contact center integrator, Kenway (USA), a Google Dialogflow expert that will aid Teneo in navigating the Google ecosystem, AppDirect (USA), a master agent providing distribution capabilities for Genesys and Amazon Connect, IntervISION (USA), a re-seller and integrator of Amazon Connect with a particular presence on the west coast of the USA, and, finally, NWN Carousel (USA), a Genesys reseller that is driving adoption of agentless contact centers. The partnerships feed into the new weighted pipeline for new customer agreements. This KPI was 461,000 EUR NTM, representing a growth of 72% from October 2024. Worth noting is that this is without factoring in API calls, which, if accounted for and realised would double the current revenue.

Oversubscribed directed share issue to fund more growth

Just after the fourth quarter, in January, Teneo raised SEK 60m in gross proceeds from an oversubscribed directed share issue. The share issue, corresponding to a discount of 16%, was increased in size from an original target of SEK 50m to 60 as there was strong demand from institutional investors. Participants included both legacy shareholders, such as Arpeggio and Stockhorn Capital, as well as new investors, e.g., funds managed by Claesson & Anderzén. The strong interest and outcome of the rights issue is a testament to the interest in the CAI space as well as the Teneo solution.

Strong growth leads to a higher target price

The report was another strong one, with SaaS ARR accounting for SEK 75.1, growing 142% YoY. With the company delivering on its goals, and then some, we adjust our fair share price to SEK 1.2 (1.0), rising to SEK 1.3 (1.3) in the bull case and down to 0.6 (0.6) in the bear case. The base case valuation represents an EV/Sales NTM of 6.4x, compared to the reference group currently trading at 3.7x. The difference is motivated by a higher expected growth than the reference group and margin expansion.

 


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Equity research Teneo AI, Q4 2024: Teneo continues to deliver above expectations